Customer Service

Quirky Engine Entertainment Store

Shipping & Delivery
We strive to ship all orders within 1 business day of receipt. You should receive a shipment confirmation by email as soon as it goes out – if you do not see that within 1 business day, please do not hesitate to reach out to us via the Contact Us page.

Privacy & Security
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Returns & Replacements
We try to address concerns as quickly and as politely as possible. With regard to returns, just return your items for a full refund (less shipping and handling). Please contact us prior to sending your return so that we can be on the lookout for your shipment in advance.

Ordering
All orders are charged immediately. If you need to cancel an order, please contact us via the Contact Us page.